Wayne
State University School of Medicine Supported
Software
The
following software is available for installation on faculty
and staff computers. Please note that the support
for each application varies and that some applications
include no support from the School of Medicine Helpdesk
- in some cases you may be able to contact the main campus
helpdesk at 313-577-4778 for support, or check online at
http://support.wayne.edu/ for
available support documentation. It
is noted with an asterisk * by the software title if it
comes pre-installed on a standard faculty/staff computer.
Communications
| Software
Title |
Version |
Support |
Order
Online |
| Eudora
(Windows or Macintosh) |
7.1/6.2.4 |
Best
Effort |
|
| Host
Explorer * |
|
Best
Effort |
|
| Microsoft
Outlook * (Windows or Macintosh) |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
|
Databases
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Office - Access * |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
| Oracle |
|
None |
Yes |
| ODBC |
|
Best
Effort |
|
| File
Maker Pro |
8 |
None |
Yes |
|
Document
Viewers & Converters
| Software
Title |
Version |
Support |
Order
Online |
| Adobe
Acrobat (Windows or Macintosh) |
8 |
Best
Effort |
Yes |
| Acrobat
Reader * |
8 |
Full |
|
|
Graphing,
Charting & Spreadsheets
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Office - Excel * |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
|
Image
Creation & Viewing
| Software
Title |
Version |
Support |
Order
Online |
| Adobe
Creative Suite (Windows or Macintosh) |
CS3 |
None |
Yes |
| Microsoft
Frontpage |
2003 |
Best
Effort |
|
| Adobe
Dreamweaver |
CS3 |
None |
Yes |
|
Internet
Access & Reference
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Internet Explorer * |
6/7 |
Full |
|
| Mozilla |
|
Best
Effort |
Yes |
| Host
Explorer * |
|
Best
Effort |
|
| WS
FTP * |
|
Best
Effort |
|
|
Math
& Statistics
| Software
Title |
Version |
Support |
Order
Online |
| SAS |
|
None |
Yes |
| SPSS |
|
None |
Yes |
|
Presentation
& Slide Show
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Office - Powerpoint * |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
|
Spreadsheets
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Office - Excel * |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
|
Utilities
| Software
Title |
Version |
Support |
Order
Online |
| 7-Zip |
|
Full |
Yes |
|
Virus
Detection & Removal
| Software
Title |
Version |
Support |
Order
Online |
| Norton
Anti-Virus * |
|
Full |
|
|
Word
Processors
| Software
Title |
Version |
Support |
Order
Online |
| Microsoft
Office - Word (Windows or Macintosh) * |
XP/2003/2007 |
Full/Best Effort for 2007 |
|
| Endnote
(Windows or Macintosh) |
9 |
Best
Effort |
Yes |
| Reference
Manager (Windows Only) |
11 |
Best
Effort |
Yes |
|
Key:
Full support includes installation, helpdesk support, troubleshooting
problems and future upgrades. This support is associated with
software products that are considered a standard part of the
School of Medicine computing environment.
Best
Effort support includes installation and basic troubleshooting
only. Automatic upgrades may or may not be provided depending
on the nature of the software license. The Desktop Support
Team will attempt to resolve issues that are reported, but
success is not guaranteed and the user may be directed to
the manufacturer
for support. This support is associated with software products
that are deemed necessary for teaching, research or university
purposes, but whose operational behavior is outside the scope
of Medical School Information Systems.
None is assigned to very specialized or infrequently used software
products. This category of support includes a best efforts
attempt to install the software product.
If
the version is not specified, the current
version is assumed. This is used with software products where
the version is not
important, for example, WS FTP.
If order
online is listed, the software can be downloaded
for free or a license to use the software product can be
purchased by the requestor from the Software
Clearinghouse.
|
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