
Password Rules
At the SoM, passwords must be at least six characters long; may not contain your user name or any part of your full name; and must contain elements from three of the four following types of characters:
- Upper case letters
- Lower case letters
- Numbers
- Special Symbols (!@#$%^&*=)
Read this guide for examples of how to set a strong password: Effective Password Guide.
Please Note: Due to concerns over HIPAA regulations, SoM policies have changed and the passwords on SoM accounts will expire every 180 days. You will receive an e-mail every day starting 14 days before your password is set to expire requesting that you change your password. In the event that you do not change your password and it expires, then you will not be able to login and you will need to contact the SoM Helpdesk at 313-577-1527 for assistance.
Due to the HIPAA regulations, the MSIS Helpdesk must verify the identity of a person before setting a password and giving it out. Verifying one's identity without the password challenge question and response is not possible over the phone, e-mail, fax or postal mail - if the challenge question and response has been set, the password can be reset online or over the phone. If the password is forgotten and the challenge question and response has not been set, the account owner will need to show up to Scott Hall, Room 1313 with ID for a password reset.
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